Introduction
This KB is designed to get you on your way to deploying the Quickpass Agent to your Customers' systems via the N-Able RMM solution.
Prerequisites
- Customers created in the Quickpass Dashboard
- Ensure that you have reviewed and understand the Install Token
https://support.getquickpass.com/hc/en-us/articles/360035206994-How-to-install-the-Server-Agent-Manual-and-Silent#InstToken
and Agent ID values
https://support.getquickpass.com/hc/en-us/articles/360061942274-Export-Customers-List-Status-and-Agent-ID-s - Review the Scripted Agent Installation KB Article to understand what each Powershell Parameter will do
https://support.getquickpass.com/hc/en-us/articles/4413576799639-Scripted-Agent-Installation - Agent installation must be done "As Administrator" so ensure that the account the RMM deployment is being executed will have those permissions.
Agent Deployment – Install Token and Agent ID ChangesAs of Agent version 6.5.3.1, the Agent ID parameter is optional: 1) Leave the Agent ID field blank, or 2) Enter the Customer name If the customer name is left blank or does not resolve (for example, due to a typo or duplicate customer names), the Agent will install as an Unassigned Agent. Unassigned Agents can be manually assigned to the appropriate customer from the CyberQP Dashboard. |
Download and Edit the Automation Policy
1. Download the Automation Manager File here - CyberQP Agent Deployment.amp
2. Open Automation Manager and open the CyberQP Agent Deployment.amp file downloaded above
3. Click Input > Global Variables > InstallToken > Edit > adjust Value to be the Install Token for your own CyberQP tenant's Install Token (current value pre-populated in the .amp file is a placeholder)
4. Save changes
Create Automated Task
1. Navigate to your N-Able RMM tenant
2. Navigate to N-Sight menu > Monitoring and Management > Settings > Script Manager > New
3. Define name, description, notes, timeout as desired
4. Set Type to Automated Task
5. Set OS to Windows
7. In Upload a script, click Browse and select the downloaded Automation Manager File - CyberQP Agent Deployment.amp
7. Click Save
Assign Automated Task to Clients
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NOTE: Downloaded and uploaded the 'Automation Manager File - CyberQP Agent Deployment.amp'? Make sure to open the file in Automation Manager and edit the InstallToken Global Variable to be your CyberQP tenant's Install Token (see steps No. 2 - 4 under subheading Download and Edit the Automation Policy) |
1. In left column, click desired client
2. In the bottom section, click Tasks > Add Automated Task
3. Under User Defined, select the Automated Task created in the prior step > Next
4. Define a further descriptive name if desired
5. In AgentID, enter the Agent ID for the CyberQP customer for the client you selected
6. In MSA, enter '0' or '1' to define if you want the service to run as Local System or a Managed Service Account (applicable for domain controllers only)
7. Click Next
8. Set frequency method for the automated task to run > Next
- To run once, select Manual
- To run on automatically when a check is failed, select On Check Failure > Windows Service Check > Quickpass Server Agent (this will prompt the automated task to run when the Quickpass Server Agent service is missing from the endpoint)
9. Adjust maximum execution time > Finish
10. Completing the above steps will apply the Automated Task for all machines deployed to the client (during the Automated Task creation, you may be prompted to select which machine Roles should be impacted)
11. Repeat steps under subheading Assign Automated Task to Clients for remaining clients, as desired
Next Steps
N-Able RMM Quickpass Agent Monitoring Articles
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