Prerequisites

• Microsoft .NET Framework 4.7.2 or above must be installed. It can be downloaded using this link https://support.microsoft.com/en-ca/help/4054530/microsoft-net-framework-4-7-2-offline-installer-for-windows
  Note: As of Agent Version 2.9.2.0 we are now including a process to automatically download and install .NET Framework 4.7.2 for those systems that do not currently have it installed.
• Supported Server Operating Systems: Microsoft Windows Server 2012, 2012 R2, 2016, 2019, 2022.
  • Windows Server 2008 R2 (Limited Support): Due to Microsoft's ending support for this OS not all features with Quickpass are supported including Service account rotation, Active Directory password filter and enforcement of password history in the self-serve system. 
• Supported Workstation Operating Systems: Microsoft Windows 10, and 11
• Supported Server Roles: Active Directory Domain Controller, Active Directory Member Server or Standalone Windows Server
• Supported Workstation Roles: Active Directory joined or non Active Directory joined workstation
• Failover and Redundancy: Install agent on all Domain Controllers for redundancy and to ensure Quickpass catches password resets performed on directly on all domain controllers. 
• Detect Password Changes on Domain Controllers: Install agent on all Domain Controllers to ensure Quickpass catches password resets performed on directly on all domain controllers. 
• Active Directory functional level must be minimum Windows Server 2008 R2 or above. 
• Domain Controllers have the latest service packs installed and are fully patched.
  • Domain Controllers must have both the DNS Client and DNS Server services installed and services must be allowed to run. 
• Password Policy AD: By default Quickpass will take the password settings from the Password Policy that is applied to the Domain Controller via GPO.
• Password Policy Non-AD: The local security policy is used in place of a group policy
• Threat Protection Configured: https://support.getquickpass.com/hc/en-us/articles/7451130677783-Server-Agent-is-getting-blocked-by-Threat-Protection
• Internet Access: The Agent needs to communicate with the CyberQP infrastructure over the Internet.  Please see this KB to ensure outbound communication is available for the Account doing the installation as well as the Service account/System.
  https://support.getquickpass.com/hc/en-us/articles/4402712146711-Firewall-Port-Exceptions-IP-Whitelisting-for-Agent-and-API-Communication 

Silent / Scripted Installation

The silent or scripted installation can be done through a Command Prompt or PowerShell command line interface (CLI). Similarly you can also deploy the agent through your RMM solution. For deploying through your RMM solution please consult your vendor's documentation on how to push software remotely through their RMM agent. 

Please see the Article "Export Customers List, Status, and Agent ID's" for the process to track all of your Customer Agent IDs.

Scripting your Installation

Once you have downloaded the agent executable, ensure you note the folder you saved the install into.

Next Steps

• Powershell Script - https://support.getquickpass.com/hc/en-us/articles/4414062591639-PowerShell-Script-for-Agent-Installation

Troubleshooting

• Ensuring MSA enabled installation allows service to start.
  https://support.getquickpass.com/hc/en-us/articles/17291924425111-Using-MSA-for-Agent-on-Domain-Controllers-Resolving-Inability-to-Start-Service