Introduction
This KB is designed to get you on your way to deploying the Quickpass Agent to your Customers' systems via the Connectwise Automate Solution.
Prerequisites
- Customers created in the Quickpass Dashboard
- Ensure that you have reviewed and understand the Install Token
https://support.getquickpass.com/hc/en-us/articles/360035206994-How-to-install-the-Server-Agent-Manual-and-Silent#InstToken
and Agent ID values
https://support.getquickpass.com/hc/en-us/articles/360061942274-Export-Customers-List-Status-and-Agent-ID-s - Review the Scripted Agent Installation KB Article to understand what each Powershell Parameter will do
https://support.getquickpass.com/hc/en-us/articles/4413576799639-Scripted-Agent-Installation - Agent installation must be done "As Administrator" so ensure that the account the RMM deployment is being executed will have those permissions.
Implementation
1. Navigate to CW RMM.
2. Automation > Tasks > Add > Script Editor
3. Name and label the script as desired
4. Add Parameter
5. Set Parameter name as 'installtoken' > Check Required Field
6. Set Parameter Type as Text String > Check Default Value
7. Set Value to the Installation Token value as found in your QP Tenant settings > Save
8. Add Parameter
9. Set Parameter name as 'agentid' > Check Required Field
10. Set Parameter Type as Text String
11. DO NOT SET Default Value
12. Confirm Parameters show on Task Summary tab
13. Click Script Editor
14. Add Row > Click 'Type to search function' and select 'PowerShell Script'
15. Copy the PowerShell script listed in this article - PowerShell Script for Agent Installation
16. Paste the PowerShell script into the body of the PowerShell Script Editor window
17. Edit the $QPInstallTokenID and $QPAgentID PowerShell variables as shown below, then Save:
$QPInstallTokenID = "@installtoken@"
$QPAgentID = "@agentid@"
18. Confirm the PowerShell Script Editor window reflects the variable values as shown below, then Save
19. Confirm the Script Editor looks as shown below, then Save
20. Tasks > Find the newly created task > Click the icon to set a Scheduled Task
21. Define the 'agentid' Parameter according to the Agent ID for the desired target QP Customer
22. Set to Run Now, or as scheduled.
23. Select the target resource > Run
24. Repeat as needed for additional QP Customers, editing the 'agentid' parameter as needed, or duplicate the Task per QP Customer if desired.
Next Steps
Connectwise RMM Quickpass monitoring articles
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