If you're looking to automatically import local administrator accounts by local group membership, please see Automatic Import for Local Administrator Accounts (Local Groups).

Prerequisites

You have created customers in Quickpass either manually or by importing from IT Glue or Hudu via integration.
You have installed the CyberQP Agent on systems you wish to pull Local Administrator accounts from.
Agent Version on the system must be 3.6.5.0 or later for this function to work. Older agents are unsupported and will be skipped until updated.
NOTE: The concept of this feature is to automatically import account(s) that are on multiple computers in your Customers' environment. You will select local groups to use as a common attribute for all systems in the customer.
You can have multiple types of sources for Administrative Imports configured.

NOTE: As of August 1, 2025, we recommend using Automatic Import Policies to manage the import of accounts. This KB has been modified to indicate a Customer Specific Automatic Import Options that is NOT a member of a Policy.

Local Admin

Steps

Click on the Customer you want to import accounts into
Click on the Administrator Accounts Link in the sidebar
You must first enable the Administrator Account Rotation Schedule. For details on this please see the article How to Setup Scheduled Password Rotation of Service Accounts with External Password Vault.
You will want to ensure that the Automatic Import Options are configured.
Configure Options
Once Rotation and Import Settings are configured, Click on +Add Accounts dropdown and select Automatic Import
Each supported Source is listed. Sources that are currently connected/integrated for the customer are available to adjust the configuration. Sources that are not connected are greyed out.
If you are setting this up for the first time, you will see a Setup Button. Click this and skip to step 8.
Select Local Account - Edit (Pencil)
You will be shown the import Source selection options. For Local Account import via Template, select the Template Accounts button.
You are prompted to select what types of System Roles you want to automatically import Administrator Accounts for. Put check marks in all of the System Roles that are appropriate for your Customers' environment.
Select Template accounts or Local groups. Please leave Template Accounts selected
Specify one or more exact usernames that should be imported into CyberQP as admin accounts.
Any local account found on connected endpoints with a matching username will be automatically imported.
This method is useful when you have standard admin accounts deployed across multiple devices (e.g., localadmin, support, techsvc).
Hit Save and Run at the top of the page
An initial Synchronization will be executed. Any of the selected accounts that exist on any of the Member or Standalone Systems that already have the Agent installed will be imported, and the options you selected on the Auto-Enrollment screen will be enabled.
Further Synchronizations will occur every 3 hours. If an agent is installed on a system role that you had selected above in Step 7, those accounts with the same account name will be automatically importedhe Agent installed will be imported, and the options you selected on the Auto-Enrollment screen will be enabled.
If you did NOT enable the Automatic rotation of accounts during the import process, turn ON the Toggle switch for any account that you DO wish to rotate automatically.

Troubleshooting Automatic Matching to IT Glue, or Hudu

On occasion the automatic import process may have troubles with matching to IT Glue, or Hudu.

Holding your mouse over the Automatic Import Status icon will show you the cause of the matching error.

Manually match the accounts shown to the appropriate Integration that has failed to automatically create a match.
1. Click Match Accounts at the top of the Administrator Accounts screen, then select IT Glue or Hudu.
2. An Automatch will be performed and findings are displayed.
  (If a "More than one Match" message is shown, click on the link and select the appropriate account.)
3. If no matches are found when clicking the Automatch button, click the check boxes for adding the IT Glue or Hudu entry, and click the Save button in the top right.
4. You should now see the Integration Column displaying the ITGlue or Hudu Icon.
5. You will now need to turn on the rotation for those accounts that you want to have rotated on the defined schedule by turning the Auto Rotate toggle on.