Background

For Partners that wish to define Firewall Port and Destination exceptions to allow the agent installed on servers and/or workstations to communicate with the Quickpass Hosts, or for scenarios where IP restrictions are enabled for an Integration.

Password Storage and PSA IP Restrictions

Both IT Glue and Hudu allow for restrictions on IP addresses that can access the API.

ConnectWise On Premise versions may also require these additional IP entries to be added as port exceptions allowing the connection inbound through a Firewall/Threat Protection system.

Adding these IP Addresses to your existing restrictions will allow you to limit the API access to the Quickpass Server addresses required for communication with the Password Storage or PSA software of your choice.  You will need to ensure you enter these values in the appropriate format for the Integration you use.

NOTE:  These values are now Static and should not change with out notice.

North American/Oceania Data Center Customers

35.184.201.173, 34.117.148.12

European Union Data Centre Customers

35.228.208.153, 34.149.201.83

Canadian Data Centre Customers

34.130.197.53, 34.102.226.41

Agent Communication to Quickpass

Communication Port

The agent installed on a server or workstation will communicate only over port 443.  This traffic is encrypted in transit using 256-bit SSL AES encryption.

North American/Oceania Data Center Customers

The agent will communicate with the following DNS and IP addresses:

• api.getquickpass.com
• us.getquickpass.com
• status.getquickpass.com
• 34.117.148.12

European Union Data Centre Customers

The agent will communicate with the following DNS and IP addresses:

• eu-api.getquickpass.com
• eu.getquickpass.com
•   status.getquickpass.com
• 34.149.201.83

Canadian Data Center Customers

• ca.api.cyberqp.com
• ca.cyberqp.com
• status.getquickpass.com
• 34.102.226.41

DNS and Web Filtering Considerations

If you implement DNS or Web filtering, please ensure that the values/entries listed in this article are added.

Agent Install and Update Restrictions

In order for the system to download the latest version of the Agent, you may need to allow your firewall to communicate with the following address(es)

• https://storage.googleapis.com
• https://status.getquickpass.com/ 
  
  

  Certificate verification may also be done depending on the system and network configuration:

  • ctldl.windowsupdate.com
  • crl.globalsign.com
  • ocsp.digicert.com