Description of Challenge

User attempts to load the Web App website (app.getquickpass.com) and gets a 404 Error Message

Cause

Cache on built in Mobile Browser or Computer Browser contains expired or invalid information.

Resolution

Mobile browser

1. 1. Manually open the browser from outside the notification or email.
   2. Find the tab that contains any sessions for the app.getquickpass.com website
   3. Close the tab/tab group that has the session in it.
   4. Retry the link

Computer Browser

1. 1. 1. Manually open the browser that the 404 Website Error opened in
      2. Find any existing tabs tab that are have a session for the app.getquickpass.com website
      3. Close the tab/tab group that has the session in it
         1. If there is a tab open, select that tab and click the Logout Button
      4. Retry the link

Additional Steps

1. 1. If those steps do not work try to copy the URL from the link and paste it into a different browser type or use an Incognito/Private Browsing/In Private Window and paste the URL