Description

The CyberQP Admin Dashboard uses various icons and status columns to indicate what is configured and operational for Customers' environments. This article is designed to help understand what each of these indicators mean.

Customers Screen

Customer Information Panel

End-User Accounts Menu

Administrator Accounts Menu

Service Accounts Menu

Agents Menu

Customers Screen

The Customers screen shows the names of all customers created in your tenant, which integrations are active for each customer, and source directory status indicating which source directory accounts may be imported from for each customer

Understanding Customer Status

Directory Sources

A customer may have three directory sources configured:

AD Status
M365 Status
Local Status

These columns values will display for each customer based on which directory source(s) have been configured, indicating where accounts may be imported from:

Installed - Directory source configured
Not Installed - Directory source is not configured
Online - Azure tenant is connected

Integrations

This column shows which Integration(s) are active for your customer

	IT Glue integration
	Hudu integration
	ConnectWise Manage integration
	Datto Autotask integration
	Halo integration
(none)	No active integration

Filtering

Adjust filtering based on AD Status, M365 Status, and Local Status to filter your customer list as desired

Customer Information Panel

This panel is visible in the top left corner of the dashboard when clicked into a customer and will show at a glance the following information:

Customer name
Source directory status (Online, Offline, or Inactive)
AD/M365 domain name
AD/M365 last sync time
Active integrations for the customer

End-Users Accounts

The End-User Accounts screen shows the relevant account information for imported user accounts.

Column Overview

Phone - indicates the phone number entered for the imported account
Email - indicates the email address entered for the imported account
Source - indicates the source directory the account was imported from, and if Password Sync is enabled
QP Status - indicates the accounts Self Serve registration status
Account Status - indicates the accounts password status
Self-serve - indicates, if toggled, the user can access Self Serve Password Reset
Store password - indicates, if toggled, the user password is stored in the QP Tech Vault
Automatic import - indicates, if checkmark is present, the account was imported to the dashboard via automatic import, or if integration errors occurred during the import
Folder - indicates which Password Folder the account was moved to, if any
Actions - allows quick access for administrative actions

Understanding End-User Account Status

QP Status

Indicates the accounts Self Serve registration status

Missing: Email or Phone - Phone number and/or Email needs to be entered
Registration Complete - End User will begin receiving Account Status notifications
Accessed Self-Serve - End User has signed into the Self Service mobile application

Account Status

Indicates the accounts password status

Various values - Current account password status for Active Directory or Local accounts on a standalone or member server
View Account Status - Click the link to see the account password status from a standalone or member workstation

Integrations

This column shows which integration(s) are active for an account

	Password Manager - account stored in the QP Tech Vault
	IT Glue integration - account matched to an ITG entry
	Hudu integration - account matched to a Hudu entry
	ConnectWise Manage integration - account matched to a CWM contact
	Datto Autotask integration - account matched to an Autotask contact
	Halo integration - account matched to a Halo contact
(none)	No active integration - account is not matched to any integration

Phone and Email

Phone and Email icons will change according to the values entered

	Phone number valid
	Phone number format invalid
	Phone number empty
	Email address valid
	Email address empty

Automatic Import Status

Indicates, if checkmark is present, the account was imported to the dashboard via automatic import, or if integration errors occurred during the import

	Account was manually imported
	Account was automatically imported with no errors
	Account was automatically imported with an integration error (hover mouse over the indicator for details)

Administrator Accounts

The Administrator Accounts screen shows the relevant account information for imported privileged accounts

Column Overview

Frequency - indicates how often the password rotation occurs
Last rotation - indicates when (Date) the last successful rotation occurred
Next rotation - indicates when (Date) the next rotation is scheduled
Source - indicates the source directory the account was imported from
QP Status - indicates if the status of the accounts last rotation
Account Status - indicates the accounts password status
Autorotation - indicates, if toggled, the account is included in the autorotate schedule
Automatic import - indicates, if checkmark is present, the account was imported to the dashboard via automatic import, or if integration errors occurred during the import
Folder - indicates which Password Folder the account was moved to, if any
Actions - allows quick access for administrative actions

Understanding Administrator Account Status

Account Status

Indicates the accounts password status

Various values - Current account password status for Active Directory or Local accounts on a standalone or member server
View Account Status - Click the link to see the account password status from a standalone or member workstation

Computer Name

Indicates which machine sources a local admin account

Machine name sourcing imported local admin account