Prerequisites

• You have created customers in Quickpass either manually or by importing from IT Glue via integration. https://support.getquickpass.com/hc/en-us/articles/360035206574-How-to-Create-New-Customer 
• You have installed the Quickpass Active Directory or Member/Standalone agent. https://support.getquickpass.com/hc/en-us/articles/360035206994-How-to-install-the-Server-Agent-Manual-and-Silent
• You have already imported End User Accounts into the Dashboard via either the Automatic Import or Manual Import Method
• You are now implementing Office 365 Integration after following the instructions here.  https://support.getquickpass.com/hc/en-us/articles/360039678373-How-to-Connect-a-Azure-AD-Office-365-tenant-to-a-Quickpass-Customer
• You are NOT using AD Connect to Synchronize accounts in Active Directory with Office 365/Azure
• You have already created the Office 365/Azure Accounts in that Directory Source

NOTE: In order for the Password Sync from Quickpass to work with an Azure/O365 Account you must ensure that the Active Directory source Domain has a Group Policy setting that includes the minimum Azure/O365 Requirements.

AD Password Policy must match the Minimum requirements for Azure/O365.

Microsoft's Minimum Password requirements are
Minimum Password Length - 8 or more
Password Complexity - Enabled

Account Lockout Threshold - between 1 and 10

Process

1. Click on the Customer you want to link the End User Accounts for with Office 365.
2. You can enable the Password Synchronization for individual accounts, all accounts or multiple selections.
   1. For Individual Accounts simply click the "Match Accounts" Toggle Switch
      
   2. For Multiple or All Accounts select the check boxes for the users you want or click the Select All Option
      
   3. Click the Enable Password Sync link at the top of the list of users
      
   4. You now have the option to Manually Match End Users to the corresponding pre-existing Office 365/Azure Accounts or to use the Automatch Option.
      
      
      1. Manually Match accounts by clicking and holding on the account you want to match, drag it to the corresponding Office 365/Azure account
      2. The Automatch option uses the Display Name to compare Quickpass Accounts to Office 365 Accounts.
   5. After enabling this feature the Office 365 Status icon will change to a Green Colour and the Match User Toggle Switch will be in the On Position
       

NOTE: If any of the accounts you selected to enable the Password Sync are not showing as matched, after using the Automatch Feature, you will need to go back to the matching screen and do a manual match of the Accounts shown in Quickpass to the Office 365/Azure accounts.  Common causes of this are a slightly incorrect spelling, or completely missing email address imported from Active Directory or Local Account.

Turning off the Synchronization

In the case where you no longer want to synchronize the Active Directory Account(s) password to Office 365/Azure using the Quickpass Password Sync feature, you can turn off the Toggle Switch either individually or for all Accounts

1. Click on the Customer you want to link the End User Accounts for with Office 365.
   
2. Either individually click the toggle switch for accounts where it has already been turned on, or select the check boxes beside multiple or all Accounts as you require.
   
   1. For Individual Accounts simply click the "Match Accounts" Toggle Switch
      
   2. For Multiple or All Accounts select the check boxes for the users you want or click the Select All Option
      
   3. Click the Disable Password Sync link at the top of the list of users
      
   4. You will be prompted to confirm that you do indeed want to turn off the Sync
      
   5. A confirmation message that the disable Sync has been processed