End-User Elevation FAQs

What are Elevation Auto-Approval Policies?
Elevation Auto-Approval Policies are a way to automatically approve end-user process elevation requests based on specific conditions you define. This can help streamline the elevation request workflows while freeing up time for both technicians who don't need to manually approve each request and end-users who don't need to request elevation for trusted applications and programs.

Who can create and manage Elevation Policies and Rules?
Currently, only Super and Primary roles can create and manage Elevation Policies and Rules. Support for additional roles (Manager, Engineer & Helpdesk) to create and manage policies and rules will be available in a future release.

What is the difference between Active and Draft policies?

What happens if the policy I add a new rule to is in Draft mode?
The rule will be saved under the policy, but no auto-approvals will occur until the policy is set to Active.

Does the Elevation Auto-Approval Policy give users local admin rights?
No. Policies do not provide end-users with broader local admin rights. They only auto-approve the elevation for specific processes that match the defined conditions. Each privileged process requires its own rule and approval.