Description

Send an End User a one time temporary link via SMS or Email to reset their password.

Instructions

1. On the End User Accounts screen of the Quickpass Dashboard click on the 3 dots menu beside an End User account
   
2. Select the Send Password Reset Link menu item
   
3. Select the Method that works best for the End User to accomplish the password reset and click the Send Button.
   
   NOTE: If the End User Accounts screen on the dashboard does not have a phone number or if the phone number is incorrectly formatted the SMS link will be greyed out
   
4. End User clicks on the link in the SMS or Email and is taken to a page that includes the effective password policy for the domain.  They must enter a value that matches these parameters and they click the Change Password Button
   

NOTE: The Password reset link sent out will be valid for 1 hour after it is sent out.