Prerequisites

• Install Quickpass extension from the ConnectWise Control marketplace
• Download and install the Quickpass desktop app 

If you have not completed the above steps, please refer to this article: 
https://support.getquickpass.com/hc/en-us/articles/7406341636119-Connectwise-Control-Integration-Setup-Guide

Credential Injection Using ConnectWise Control

Step 1: Log in to Quickpass Desktop App

Open the Quickpass desktop application and log in using your account. (Desktop app also supports SSO)

Step 2: Launch remote machine session from the ConnectWise portal

Select a machine and open remote session from ConnectWise control portal or ConnectWise Automate portal.

Step 3: Ensure Helper for Quickpass is pinned 

Click the plus button up at the top of the window, select Quickpass as the provider and then pin it. That will work for all future connections.

Step 4: Select the Appropriate Customer

Your customer list will appear in the main window. Find the customer you need and click it.

Step 5: Select the machine and credentials for injection

On the Quickpass desktop app use the dropdown to select the machine you want to log into. Next, choose the credentials for the selected machine. 

Note: Please make sure the Quickpass extension is installed for ConnectWise Control and the helper menu is pinned to the side, otherwise you may not be able to see the machine in the dropdown.

Step 6: Open the login window and click Autofill from the Quickpass desktop app to inject credentials

Navigate to the login window by sending Ctrl+Alt+Del on ScreenConnect and click Autofill from the Quickpass desktop app.