Introduction

The Global Just-In Time accounts list allows you to view and take action with JIT accounts created across all of your customers.



 

Prerequisites

• You need to have the primary or super role
• You must have an active QGuard subscription

Steps

1. Log in CyberQP
2. In the sidebar, click the entry for "JIT" or "Just-In-Time Accounts"

Filtering Accounts

1. To see all accounts for a specific customer, click the "Customer" drop-down menu and select a specific customer.
   
2. To see all accounts created by a specific Technician, click the "Login" drop-down menu and select a specific dashboard user.  (Existing JIT created by a Technician that was deleted will show with a " - " character)
   
    

3. You may also use a combination of "Customer" and "Login" to find all accounts created by a specific login user at a specific customer.
   

    

Deleting Accounts

Selecting the Just in Time Accounts from the list can be done individually or in Bulk.

1. Locate the specific JIT account you wish to delete and select the check boxes
   
2. Click the trashcan/Delete Accounts from the Header
   
   
   
   
   

Force Deleting JIT Accounts

Primary and Super role technicians will have the option to 'force' delete a JIT account, by selecting the 'Force delete JIT accounts' checkbox. You may use this option in situations where the source directory is no longer reachable.

By force deleting a JIT account you understand that CyberQP may be unable to confirm the deletion of the JIT account from the source directory and should be removed manually by a technician with admin access to the source directory that contained the JIT account, if applicable.