Jim Jessup
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Activity overview
Latest activity by Jim Jessup-
Jim Jessup created an article,
Active Directory and Office 365 / Azure AD Password Sync - FAQ
What is it? Password sync from Quickpass synchronizes end-user account passwords and password policies between Active Directory and Office 365 / Azure AD as an alternative to Azure AD Connect. ...
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Jim Jessup created an article,
Quickpass - Self-Serve Overview
See attached PDF
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Jim Jessup created an article,
Quickpass - Password Rotation Overview
See attached PDF
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Jim Jessup created an article,
How to Setup Scheduled Password Rotation of Service Accounts with IT Glue
Prerequisites Applies only to Active Directory and Windows Servers. Ensure you have followed the IT Glue Integration Setup Guide https://support.getquickpass.com/hc/en-us/articles/360035649393-IT...
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Jim Jessup created an article,
Office 365 / Azure Password Policy not showing in Quickpass Password Settings
Description of Issue You connect a Quickpass customer to an Office 365 / Azure tenant account and the password policy does not properly download to the Password Settings link in the Quickpass web d...
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Jim Jessup created an article,
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Jim Jessup created an article,
How to On-board the Quickpass Self-Serve Web App: End user guide
1. Click the link in the email named Register Mobile Phone Number to register your mobile number used for 2 form factor authentication. 2. Select your country on the left hand side to apply the c...
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Jim Jessup created an article,
Password Rotation Failure Troubleshooting
Description of Issue There are some reasons why password rotation may fail. This document will outline the most common issues with password rotation and how you can solve them. Cause 1. IT Glue: AP...
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Jim Jessup created an article,
Not Receiving Confirmation in Quickpass Web Portal after Customer Approves Identity Request
Description of Issue When attempting to verify a customers identity by sending a verification request from the Quickpass web portal the end-user clicks Approve or Cancel the confirmation is seen on...
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Jim Jessup created an article,
How to Use Customer Identity Verification
Prerequisites Supported Browsers: Google Chrome, Microsoft Edge Chromium and Safari. Firefox support coming soon. Ensure notifications are enabled for https://admin.getquickpass.com under site pe...