Jim Jessup
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Activity overview
Latest activity by Jim Jessup-
Jim Jessup created an article,
New Feature Announcement - May 20, 2020: Major Dashboard Update and Multi-Domain Controller Support
1. UI Improvements Added icons for all menus for easier navigation Standardized all screens 2. End-User Accounts Dashboard • Combined the 'New' and 'Active User' tabs into a single screen for...
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Jim Jessup created an article,
Password Rotation Failure Troubleshooting
Description of Issue There are some reasons why password rotation may fail. This document will outline the most common issues with password rotation and how you can solve them. Cause 1. IT Glue: AP...
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Jim Jessup created an article,
New Feature Announcement - April 23, 2020: Customer Identity Verification
Customer Identity Verification Easily and securely verify your customers identity when they call for support using Client Identity Verification. User Management Updates Create more than one Su...
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Jim Jessup created an article,
Not Receiving Confirmation in Quickpass Web Portal after Customer Approves Identity Request
Description of Issue When attempting to verify a customers identity by sending a verification request from the Quickpass web portal the end-user clicks Approve or Cancel the confirmation is seen on...
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Jim Jessup created an article,
How to Use Customer Identity Verification
Prerequisites Supported Browsers: Google Chrome, Microsoft Edge Chromium and Safari. Firefox support coming soon. Ensure notifications are enabled for https://admin.getquickpass.com under site pe...
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Jim Jessup created an article,
Quickpass Welcome Emails go to Junk Email
Description of Issue You send a welcome email from Quickpass to an end-user and the email shows up in their junk email folder or quarantined in their spam filter. Cause Even though Quickpass has...
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Jim Jessup created an article,
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Jim Jessup created an article,
New Feature Announcement - March 12, 2020: Server Agent Install token and Office 365 Block / Un-Block Sign In
https://support.getquickpass.com/hc/en-us/articles/360035206994-How-to-install-the-Server-Agent-Manual-and-Silent
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Jim Jessup created an article,
Quickpass Featured in Virtus Groups - BC's Best March 3rd Newsletter
Thanks Virtus Groups for featuring Quickpass on your March 3rd BC's best newsletter! https://virtusgroups.com/newsletters/quickpass-software-bcs-best/
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Jim Jessup created an article,
Channelbuzz Article - Nov 2019: Vancouver startup Quickpass targets MSP market with password reset and rotation technology
Thanks Channelbuzz for the great article on Quickpass https://channelbuzz.ca/2019/11/vancouver-startup-quickpass-targets-msp-market-with-password-reset-and-rotation-technology-32418/