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Quickpass Status Indicators Overview

Ross Thomas
  • Updated

Description

Quickpass uses many indicator icons and status columns to indicate what is configured and operational for Customers' environments.  This article is designed to help understand what each of these indicators mean.

 

Main Dashboard - Customers Screen

mceclip0.png

  1. Integrations - This column is to indicate which Integration your Customer in Quickpass is linked to.
    mceclip1.png This Customer is Integrated with ITGlue
    mceclip0.png This Customer is Integrated with Hudu
    mceclip3.png This Customer is Integrated with ConnectWise
    (none) This Customer is not Integrated
  2. Directory Sources - These columns indicate which Directory Sources accounts can be imported from
    mceclip4.png This Directory Source is configured, active, and the Agent/Source is Online
    mceclip5.png This Directory Source is not configured.
    mceclip6.png This Directory Source is configured, however 1 or more agents are offline
  3. Number of Accounts
    mceclip7.png This indicator shows the total number of Accounts already Imported into the Accounts Screens

Accounts Screens

    1. Upper Left Directory Sources Indicators

      mceclip8.png

      mceclip4.png This Directory Source is configured, active, and the Agent/Source is Online
      mceclip5.png This Directory Source is not configured.
      mceclip6.png

      This Directory Source is configured, however 1 or more agents are offline

    2. End-Users Accounts Table Indicators

      mceclip10.png

          1. Computer Name Column
            mceclip11.png This account source is Active Directory (No Computer Name beside icon)
            mceclip12.png This account source is Local on a Member or Standalone Server
            mceclip13.png This account source is Local on a Windows 10 PC
          2. Integrations
            mceclip1.png This Account is Integrated with ITGlue
            mceclip1.png This Account is Integrated with Hudu
            mceclip3.png This Account is Integrated with ConnectWise
            (none) This Account is not Integrated
          3. Phone - This column shows the Phone number for the Account 
          4. Email - This column shows the Email address for the Account 
          5. Directory Source Indicators
            mceclip18.png Header
            mceclip14.png This account source is Active Directory Only (with or without AD Connect)
            mceclip15.png This account source is Active Directory with Quickpass Sync Enabled for O365/Azure
            mceclip16.png This account source is O365/Azure Only
            mceclip17.png This account source is Local Only
            mceclip19.png This account source is Local with Quickpass Sync Enabled O365
          6. Match User (Changing to QP Sync)
            mceclip20.png Quickpass Password Sync off for O365/Azure
            mceclip21.png Quickpass Password Sync On for O365/Azure
          7. QP Status
            Missing: Email or Phone Phone number and/or Email needs to be Entered
            Registration Complete End User will begin receiving Account Status Notifications
            Accessed Self-Serve End User has setup the Mobile Application
          8. Account Status
            Multiple Values Current Account Status for Active Directory or Local Accounts on a Standalone or Member Server
            View Account Status Click the Link to see the Account Status from a Standalone or Member Workstation
          9. Automatic Import Status
            mceclip22.png Account was Manually Imported
            mceclip24.png Account was Automatically Imported with no errors
            mceclip23.png Account was Automatically Imported but had errors with Integration (hold mouse over the indicator to see what to resolve)

    3. Administrator Accounts

      1. Computer Name Column
        mceclip11.png This account source is Active Directory (No Computer Name beside icon)
        mceclip12.png This account source is Local on a Member or Standalone Server
        mceclip13.png This account source is Local on a Windows 10 PC
      2. Integrations
        mceclip1.png This Account is Integrated with ITGlue
        mceclip2.png This Account is Integrated with Hudu
        mceclip3.png This Account is Integrated with ConnectWise
        (none) This Customer is not Integrated
      3. Frequency - How often the password rotation occurs
      4. mceclip0.png- When (Date) the Last Successful Rotation Occurred
      5. mceclip1.png - When (Date) the Next Rotation is Scheduled for
      6. Directory Sources - These columns indicate which Directory Sources accounts can be imported from
        mceclip4.png This Directory Source is configured, active, and the Agent/Source is Online
        mceclip5.png This Directory Source is not configured.
        mceclip6.png This Directory Source is configured, however 1 or more agents are offline
      7. mceclip2.png QP Status - Status Message from the Last Rotation of the password (Success/Fail)
      8. Account Status
        Multiple Values Current Account Status for Active Directory or Local Accounts on a Standalone or Member Server
        View Account Status Click the Link to see the Account Status from a Standalone or Member Workstation
      9. Auto Rotate
        mceclip20.png Auto Rotate the Password on the Specified Schedule OFF
        mceclip21.png Auto Rotate the Password on the Specified Schedule ON
      10. Automatic Import Status
        mceclip22.png Account was Manually Imported
        mceclip24.png Account was Automatically Imported with no errors
        mceclip23.png Account was Automatically Imported but had errors with Integration (hold mouse over the indicator to see what to resolve)

    4. Service Accounts

      1. Computer Name Column
        mceclip11.png This account source is Active Directory (No Computer Name beside icon)
        mceclip12.png This account source is Local on a Member or Standalone Server
        mceclip13.png This account source is Local on a Windows 10 PC
      2. Integrations
        mceclip1.png This Account is Integrated with ITGlue
        mceclip3.png This Account is Integrated with Hudu
        mceclip3.png This Account is Integrated with ConnectWise
        (none) This Customer is not Integrated
      3. Frequency - How often the password rotation occurs
      4. mceclip0.png- When (Date) the Last Successful Rotation Occurred
      5. mceclip1.png - When (Date) the Next Rotation is Scheduled for
      6. Directory Sources - These columns indicate which Directory Sources accounts can be imported from
        mceclip4.png This Directory Source is configured, active, and the Agent/Source is Online
        mceclip5.png This Directory Source is not configured.
        mceclip6.png This Directory Source is configured, however 1 or more agents are offline
      7. mceclip2.png QP Status - Status Message from the Last Rotation of the password (Success/Fail)
      8. Account Status
        Multiple Values Current Account Status for Active Directory or Local Accounts on a Standalone or Member Server
        View Account Status Click the Link to see the Account Status from a Standalone or Member Workstation
      9. Restart
        mceclip20.png After the Password has been changed Do NOT Restart the service
        mceclip21.png After the Password has been changed Do Restart the service
      10. Auto Rotate
        mceclip20.png Auto Rotate the Password on the Specified Schedule OFF
        mceclip21.png Auto Rotate the Password on the Specified Schedule ON

 

Agents

    1. Directory Source Indicators
      mceclip3.png Header
      mceclip4.png This Agent Allows Import of Active Directory Accounts
      mceclip5.png This Agent Allows Import of Local Accounts
    2. Status
      mceclip6.png This Agent is Online
      mceclip7.png This Agent is Offline (Service Stopped or Unable to Communicate via Internet)

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