Prerequisites

• Quickpass customers have been created https://getquickpass.zendesk.com/hc/en-us/articles/360035206574-How-to-Create-New-Customer
• If you use IT Glue refer to this article https://getquickpass.zendesk.com/hc/en-us/articles/360035649393-IT-Glue-Integration-Setup-Guide

1. Click arrow next to Customer you wish to install the server agent for.

2. In the Active Directory Download window click Generate button. Wait until you receive confirmation to download the server agent after the new installer is generated. Please be patient as this process may take up to 20 seconds.

3. Click Download to download the new server agent.

4. Once the server agent has been downloaded you can begin the installation. 

Next Steps

• Install Server Agent on Active Directory server https://getquickpass.zendesk.com/hc/en-us/articles/360035206994-How-to-install-the-Server-Agent