NOTICE: Deprecation of the Quickpass Desktop App

The Quickpass Desktop app is in the process of being deprecated. While you may continue to use the app until the deprecation date, please note that active development and technical support for the desktop app have been discontinued.

The Screen Connect credential injection functionality will be transitioned to a dedicated Screen Connect Helper to provide a more streamlined experience moving forward. For further assistance or questions regarding this change, please reach out to your CyberQP contact.

Prerequisites

• Have an active Quickpass account
• Have a user account with the ability to download the Desktop application
• Have Administrator access on the computer you're installing to
  • Windows 10 and Windows 11 Support Only

Download the App

The download button can be found on the Quickpass Dashboard, on the bottom left corner.

Make sure to run the installer as an administrator.

Click Install.

You'll see a progress bar for the installation.

If you are unable to install the Quickpass Desktop App, the Microsoft.Desktopinstaller may not be installed on the machine? To install the Microsoft.Desktopinstaller, run the PowerShell command below.

Add-AppxPackage https://github.com/microsoft/winget-cli/releases/latest/download/Microsoft.DesktopAppInstaller_8wekyb3d8bbwe.msixbundle

Once this is complete, the Quickpass Desktop Application should install.

When the installation completes, the app should open (assuming you had the "Launch when ready" checkbox checked)

The application is installed, and you are now ready to move onto setup with your remove-access platform.

Note: If your tenant is using SSO Sign in for the Quickpass Dashboard, ALL account types besides the Primary must use the "Continue With SSO" option.  The Primary can still login with the Quickpass Username/Password.

The Quickpass Desktop App uses Universal Windows Platform (UWP), for the latest installation and usage experience.

NEXT STEPS:

Using Desktop Application for Credential Injection - https://support.getquickpass.com/hc/en-us/articles/7764525942679-Credential-Injection-Using-ConnectWise-Control-Integration